iSON Group

Growth Story

Our growth story rapid geographic expansion enabled by steady large client wins

  • - A 8 Billion USD Saudi conglomerate with 90 years old family
    - Diversified into more than 60 businesses
    - Operations in more than 90 countries
    - ISON provided a successful exit to Zamil in its Joint Venture in January 2019

  • - Contract signed with Airtel Africa
    - Spanco BPO entered into a JV with iSON Group

  • - Investment from Satya Capital

  • - Contract to operate Tigo’s BPO business

  • - Awarded MTN Group’s $300m outsourcing deal

  • - iSON acquires Coracall South Africa

  • - Leading PE investment firm with a focus on the African continent having $1.2 Bn (AUM) across 9 offices in Africa and Europe.
    - Through its 20+ year investing legacy, Africinvest has invested in over 150+ companies, with most recently being in iSON BPO along with Gulf Capital.

  • - Acquisition of Wasla Outsourcing

  • - iAcquired Altron’s BPO and CX branch

  • - Appointed as outsourced customer service provider for MTN South Africa
    - Acquired Credit Solution Services Group
    - Associated with Peppertree Capital