Testimonials

testimonials

Airtel shares a great relationship with ISON BPO in Africa. We started together on the continent and over the last four years ISON BPO has enabled us give superior customer care to our rapidly growing customer base.

Mr. Christian de Faria

CEO & MD, Airtel Africa

We thank ISON for its cooperation, professionalism and support. We hope for a successful partnership that delivers the best customer care in Africa and the Middle East.

Ms. Ugonwa Nwoye,

Customer Relations Head, MTN Nigeria,
Winner of Nigeria’s Women of Innovation 2012

The partnership with ISON has been a fruitful journey and we have grown in scale and scope since the beginning. ISON has been satisfactorily providing customer care to our esteemed customers since 2011. ISON's team engage extensively with us to building customer satisfaction leadership across multiple geographies.

Mr. Hasan Zaidi

Head of Partner Governance, Airtel Africa

Its been one year for ISON in managing the call center operations for us. I must appreciate the way ISON has streamlined the call center operations. Improvement on operational and qualitative parameters have helped Tigo in bringing customer delight. Kudos to the team!! Keep up the good work.

Mr. Rugina Kabanda Pacifique 

Head of Customer Operations, Tigo Rwanda