December 29, 2015

iSON Group acquires GTS in the Middle East; now poised to offer unbeatable end to end IT outsourcing services

iSON Group, the leading Consulting and Systems Integration Services, Managed Services, and Outsourcing Services conglomerate, present in 29 countries in the African, Middle East and ASEAN regions, has added yet another feather to its cap!

Our IT services company, iSON Technologies, along with its co-investor Dhabi One Investment Services LLC, has acquired UAE-based Global Technology Services (GTS), a wholly-owned subsidiary of Dubai Government’s entity, Emirates National Oil Company (ENOC). This acquisition perches us strongly as a leading IT outsourcing company in the UAE and the GCC. ISON Technologies is a leading pan-African partner for major companies such as AVAYA, IBM, Cisco, Oracle, Juniper and Riverbed, and offers end-to-end IT services including systems integration, application management, cloud, analytics and managed services.


GTS, the Infrastructure management and technology consulting organization, offers value-added IT services to a variety of customers in UAE, Kuwait and Saudi Arabia, using customized solutions to meet their specific requirements through two business segments: IT Infrastructure Management and consulting/ systems implementation services focusing on complex applications and process automation. The GTS acquisition enables iSON Technologies to expand its services and client portfolio in the UAE and the GCC. Besides being a Platinum Partner of Oracle that has delivered over 100 Oracle Application projects within and beyond MENA region, GTS has also received several awards of achievements and excellence. Over the last 10 years of its business, GTS has always followed a global operating model that ensures that its customers receive consistent, efficient and cost effective services with client intimacy, sound industry knowledge and unwavering focus on result oriented consulting and cutting edge adaptation of technology that are the hallmark of the GTS culture.


Across vertical industries such as Oil & Gas, Automotive, Property & Real Estate, Utility and Social Security & Pension Funds, GTS provides services including consultancy, software development, implementation, data migration and conversion, training, upgrade services, on-site and off-site support models, and outsourcing. GTS has developed cutting edge skills spanning several domains such as Enterprise Application Services, Enterprise Resource Planning (ERP), Enterprise Performance Management (EPM), Customer Relationship Management (CRM), Utilities Customer Care and Billing (CC&B), Utilities Meter Data Management (MDM) and Utilities Mobile Workforce Management (MWM). iSON Technologies is now well positioned to provide significant operational and cost efficiencies along with a better service to ENOC and iSON’s other partners in the UAE and GCC.


iSON Group’s Founder and Chairman Mr. Ramesh Awtaney says, “The GTS acquisition reinforces our commitment to assemble best-in-class IT and technology services and solutions across all stages of the outsourcing lifecycle. It builds on the exceptional customer trust that iSON has earned through our experience of working with Fortune 50 IT companies especially in Africa and APAC.”


Mr. Jitendra Israni, Chief Executive Officer of iSON Technologies and GTS says, “The recent merger of GTS with iSON Technologies has considerably expanded our business frontiers with more innovative suites of solutions that we can offer to an even wider geography and client base. Our business tenets are premised on three core values, namely: Innovate, Enable and Accelerate. On behalf of entire GTS team, I confidently give you my personal commitment that we will deliver on our promise of project quality and their timely completion in the most cost efficient manner.”


iSON Group has seen trailblazing growth this year. Earlier this month, under its BPO business, iSON Group opened an ultra-modern customer care and skills development centre adding about 2000 more jobs in Ibadan, Nigeria. iSON had also won the India-Africa Champion in Biz Award 2015 in the “Distinguished Achievement in IT & ITES” category from ASSOCHAM this October.