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iSON GROUP IS A FINALIST IN THE “AFRICAN COMPANY OF THE YEAR" NOMINATION BY THE AFRICA CEO FORUM AWARDS 2016
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ISON group wins ASSOCHAM India-Africa Champion in Biz Award 2015
Distinguished Achievement in IT & ITeS
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Gartner Cool Vendor for Business Process Services 2015
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ASSOCHAM India Africa Champion in Biz Awards 2016 - Entrepreneur of the Year
Mr. Ramesh Awtaney, Founder and Chairman, ISON Group receiving the award from Honourable Mr. Ram Kripal Yadav, Minister of State for Rural Development and Land Resources, Government of India
ABOUT US
ISON Group is one of Africa’s largest IT and ITeS company with a presence in almost 25 countries in Africa. Headquartered in Lagos, Nigeria and Nairobi, Kenya. ISON has over 12,500 employees in Africa, the Middle East and the ASEAN region. ISON capitalizes on the strength of its core expertise and capabilities in a range of sectors such as Telecom Service Providers, Banking and Financial services, Government, Retail, Aviation, Oil & Gas and Tower Infrastructure Providers. We are ISO 27001:2013 certified in Information Security Management System and 9001:2008 in Quality Management System. We leverage our deep domain and delivery expertise; methodologies and frameworks; partnerships and technology alliances to provide turnkey Services – Design, Build and Manage. Our robust servicing infrastructure is built on global delivery platform to deliver Voice, Non-Voice and KPO services.
ISON BPO is the largest independent BPO service provider in Africa with presence in 15 countries. It serves 200 million customers providing analytics, customer experience management, voice process solutions and CRM process solutions.
ISON Technologies is a systems integrator, managed service provider and strategic outsourcing player providing end-to-end IT services and solutions across Africa. Our service offerings include consulting, systems integration, managed services and off-shore/on-shore services. We are among the leading pan-African partners for major companies such as Huawei, Oracle, AVAYA, IBM, Cisco, and Dell EMC.
ISON Innovation and investments (i3) is recently launched initiative of the ISON Group. The aim of this initiative is to drive consumer internet business in Africa.
CORPORATE VIDEO
ISON PROMOTERS
RAMESH AWTANEY
FOUNDER AND CHAIRMAN- ISON
Ramesh, a dynamic entrepreneur, an Indo-African business magnate, investor and philanthropist has deep business interests across Africa and Middle East. He carries more than 28 years of rich experience in global technology, market development and business process outsourcing across Telecom Providers and other Verticals.
...more
VIVEK GUPTA
FOUNDER & DIRECTOR -ISON
Vivek is a telecommunications veteran with over two decades of experience in the industry. He is the Founder and Director of ISON Group. ISON Group includes ISON BPO - the largest independent ITeS services company in Africa and ISON Technologies – a leading IT services company in Africa.
As a seasoned MNC executive, Vivek served exemplary stints at IBM, Ericsson and other multinationals.
...more
PRESS AND ANALYSTS
NEWS
Published: 15th June 2017, Fortune India
Sànnu. Ibaulachi. Bawo. Hello, Africa
Whatever the language, it’s the connection that matters. Meet Ramesh Awtaney, the man connecting Africa to the world. His story, from dealmaker to entrepreneur, is a lesson in old-fashioned networking.
View the news here.
NEWS
Published: 7th May 2017, The Times Of India
Indian-African to use 'Digital India' as global case study
An Indian-African entrepreneur is planning to use the 'Digital India' model in South Africa as a global case study to incubate innovative digital startups that will propel the continent towards faster growth.
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NEWS
Published: 7th May 2017, Financial Express
Indian-African entrepreneur Ramesh Awtaney to use ‘Digital India’ as global case study
An Indian-African entrepreneur is planning to use the ‘Digital India’ model in South Africa as a global case study to incubate innovative digital start-ups that will propel the continent towards faster growth. Ramesh Awtaney is the founder and chairman of iSON Group, Africa’s leading IT conglomerate, who is executing his own vision of ‘Digital Africa’ inspired by the Indian government’s digital drive.
View the news here.
NEWS
Published: 30th January 2017, Business Hallmark
ISON Group Wins Distinguished Achievement in IT & ITES
iSON group has won the ‘Distinguished Achievement in IT & ITES’ award for the second time consecutively in a star studded corporate award ceremony which held at Le Meridien, New Delhi
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NEWS
Published: 29th December 2016, Vanguard
Gender Equality, workplace diversity key to technology sector growth – Experts.
IN today’s globalised world, workplaces are becoming increasingly diversified in terms of gender, ethnicity, age, culture, experience, education and background amongst others. More so, diversity in the workplace involves how people perceive, tolerate, accept and interact with each other in an organisation.
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NEWS
Published: 3 June 2016, ITRealms DSA
iSON extends African reach with call center revolution
African emerging Information Technology (IT) leader, iSON Group is extending its reach with build out of call centers across Africa countries, ITRealms reports. Currently, iSON boost of presence in 29 countries spanning 4 continents including Africa, Association of Southeast Asian Nations (ASEAN) and the Middle East, iSON Group is inarguably a market leader in its niche.rts.
View the news here.
NEWS
Published: October 6, 2016, This Day
‘iSON is Setting Global Standard for BPO Business in Nigeria’
Having signed the Business Process Outsourcing (BPO) deal with Airtel Nigeria, MTN Nigeria and with some financial institutions, to manage their call centre operations, iSON, a global BPO operator, says it is setting global standard with its operations in Nigeria, in the areas of staff training, welfare and growth
View the news here.
NEWS
Published: 3 June 2016, ITRealms DSA
iSON extends African reach with call center revolution
African emerging Information Technology (IT) leader, iSON Group is extending its reach with build out of call centers across Africa countries, ITRealms reports. Currently, iSON boost of presence in 29 countries spanning 4 continents including Africa, Association of Southeast Asian Nations (ASEAN) and the Middle East, iSON Group is inarguably a market leader in its niche.rts.
View the news here.
NEWS
Published: 30 June 2016, Capital Business
Tech entrepreneur bets big on the youth of Africa
By Ken Macharia, Ramesh Awtaney is the Founder and Chairman of one of Africa’s largest IT services in companies. Headquartered in Nairobi, iSON Group operates managed IT services and BPO services in 30 countries across Africa and the middle-east with a staff of 13000 employees.
View the news here.
NEWS
Published: 6 May 2016, Brandish
Ramesh Awtaney –led iSON Group Bags Double Awards
iSON Group, Africa’s leading IT and ITeS organization, bags two awards from the Great Place To Work (GPTW) organization, under the Bright Spot category for ‘Best Practices’ and exceptional ‘CSR’.
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NEWS
Published: 16 January 2016, The Hindu Business Line
African Safari: building skillsets, then plugging in
“We want to get to 40,000 people by 2017, and mind you, that’s 40,000 billable resources. We’ll get there through a mix of organic and inorganic growth,” reveals Awtaney. The iSON Group prefers to be seen as an enablement partner.
View the news here.
NEWS
Published:31 December 2015, Business Today
Want to scale up to 100,000 employees in five years: Ramesh Awtaney
Awtaney claims that iSON is the biggest IT services player by employees in Africa by a long run, and a count of 100,000 employees would make it much stronger. He sees a lot of potential in the African market, both in English and French-language outsourcing.
View the news here.
NEWS
Published: 30 December 2015, Vanguard
iSON Technologies acquires GTS UAE-based tech firm
INFORMATION Technology services company, iSON Technologies, recently acquired Global Technology Services, GTS, from the Emirates National Oil Company, ENOC, in a deal both parties say will be beneficial to the IT industry as a whole.
View the news here.
NEWS
Published:9 November 2015, Channels TV Nigeria
iSON plans modern call centres in Nigeria
iSON Group Founder Chairman Mr. Ramesh Awtaney in conversation with Mr. Boason Omofaye on Business Morning show of Channels TV
View the news here.
NEWS
Published: 02 October 2015, Business Standard
ISON group wins ASSOCHAM India-Africa Champion in Biz Award 2015
Africa-based ISON Group has been selected as the winner of the "Distinguished Achievement in IT & ITES" category in the ASSOCHAM India-Africa Champion in Biz Awards 2015.
View the news here.
Press
Published: September 2015, This Day Live
Outsourcing has huge potential to grow Nigerian Economy
View the news here.
Press
Published: September 2015, BD Tech
Outsourcing - An essential tool for rapid growth of Nigerian Economy
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NEWS
Published: August 2015, Jeune Afrique Magazine
De Nairobi à Lagos, iSON répond sur toutes les lignes
Aujourd’hui nous accélérons, lance Ramesh Awtaney. Notre objectif est de compter 100 000 employés d’ici à 2020, tous ou presque en Afrique
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NEWS
Published: 02 July 2015,The Economic Times, India
iSON to add 9 more centers with 5000 more employees in Nigeria
It is adding nine more Centers with 5000 more employees in the African region…Their focus on employee training and capability development means that they are able to train & develop their staff to world-class standards.
View the news here.
News
Published: July 2015, Leadership - Nigeria’s most influential newspaper
Nigeria can earn $400m from outsourcing in 2 years
the country could be positioned to be a leading player in Business Process Outsourcing (BPO)…Our vision of Nigeria is to upskill and develop local human talent
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Press
Published: July 2015, Nigeria Communications Week
iSON to Solidify Footprint in Nigeria with 4 More Call Centers
ISON Group, the leading Customer Experience Management provider in the Africa, Middle East and ASEAN region, offering systems integration, managed services, BPO and strategic outsourcing solutions using end-to-end IT services, has further reinforced its presence in Nigeria with the announcement of three additional ISON BPO Call Centres.
View the news here.
News
Published: July, 2015, Guardian
ISON to Invest $20 million in Call Center Operations
To mitigate the challenges faced by customers through call centre operations in Nigeria, iSON Group, a customer experience management provider in Africa, Middle East and ASEAN....
View the news here.
News
Published: July, 2015, The Economic Times, India
ISON to add 9 more centers with 5000 more employees in Nigeria
It is adding nine more Centers with 5000 more employees in the African region…Their focus on employee training and capability development means that they are able to train & develop their staff to world-class standards.
View the news here.
News
Published: July, 2015, New Telegraph
Nigeria to get N4.8 billion from outsourcing investment
Nigeria is poised to attract a new investment worth $20 million (about N4.8 billion) into its Business Process Outsourcing (BPO) or call centre Market in the next two years...
View the news here.
News
Published: July, 2015, Hallmark
ISON boosts presence in Nigeria with more state-of-the-art call centres
Leading Customer Experience Management Provider in the Africa, Middle East and ASEAN Region, offering systems integration, managed services, BPO and strategic outsourcing solutions using end-to-end IT services...
View the news here.
News
Published: July, 2015, Nigerian Pilot
ISON establishes 4 state –of-the-art call centres in Nigeria
TO FURTHER reinforced its Presence in Nigeria, iSON Group, the leading Customer Experience Management provider in the Africa, Middle East and ASEAN...
View the news here.
News
Published: July, 2015, The Economic Times, India
ISON beats Tech Mahindra to bag $300 million MTN call-centre outsourcing deal
Bengaluru: ISON Group, a relatively unknown IT services and back-office contracting firm, has beaten much bigger outsourcing rival Tech Mahindra for South African telecom giant MTN Group's $300 million ( 1,900 crore) ...
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News
Published: July, 2015, Nigeria Tribune
ISON BPO Group to invest $20m, targets 4000 jobs
ISON BPO International Limited, an integrated, Managed Services, BPO and strategic outsourcing Solution Information and Communication Technologies Company has disclosed plans to establish...
View the news here.
News
Published: July, 2015, ET Telecom
ISON Group bags $ 300 –M MTN Deal
iSON Group a relatively unknown IT services and back-office contracting firm has beaten much bigger outsourcing rival Tech Mahindra for South African telecom giant MTN Group’s...
View the news here.
News
Published: September 2015, Channels TV
Business Morning: ISON Plans Modern Call Centres In Nigeria Pt 1 11/09/15
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News
Published: November 2014, Africa Outlook Magazine
ISON BPO assist clients with experience centric solutions that empower them in enhancing business efficiencies, streamlining operations and reducing costs through Business Process Outsourcing
ISON BPO, earlier known as Spanco BPO in Africa, was established at the end of 2010 and started its first operation in Nairobi, Africa in February 2011 with just 110 staff. As a leading Business Process Outsourcing (BPO)...
View the news here.
News
Published: September, 2013, Business Daily
MoIbrahim Fund in Sh2bn buyout of Nairobi IT firm
Satya Capital a London investment firm that is associated with billionaire entrepreneur Mo Ibrahim, Has bought into Spanco BPO Africa a continental information technology firm that is headquartered in Nairobi.
View the news here.
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